Branch Management Workshop
Today’s branch leadership is faced with a multitude of challenges and opportunities. Successful banks have
branch leaders who are focused on motivating and engaging the team, building and increasing loyal
customer relationships, mitigating risks through compliance and regulatory adherence, and accomplishing
retail banking goals. In essence, the Branch Manager is the business manager. Ongoing education, training,
and networking are essential in developing successful branch management in today’s ever-changing
environment.
This exciting two-part series will focus on the next generation manager who will be leading the transition
to customer relationship management and the skills that need to be developed to ensure they will exceed
expectations and goals set for him or her. Participants will engage in discussions, small group activities,
and skills practices to make sure ideas are shared and learning is entertaining and adopted.
Click here to download the brochure and registration information.