The Loyalty Factor: Translating Relationships
As an industry, client data shows we have an average life cycle with consumers and businesses of almost 10 years. Given this loyalty factor, what needs to happen to attract significantly more retail and business opportunities, while deepening the relationships we have with each of them? During this session, we will offer proven strategies to grow your financial institutions personal and business checking core customers, enhance overall non-interest income and create additional engagement by providing more product and service solutions to more people.