Does your retail team need to be energized, refocused, and challenged moving into 2015? Do your branches operate to their potential in today’s ever-changing environment? How are your retail branches maintaining revenue with the recent regulatory changes? Is your retail banking team prepared for the multitude of questions, comments, and concerns from customers? Do your branches operate efficiently ensuring operational and regulatory compliance? Is your retail banking team confident, focused, motivated and productive every day?
Today’s Branch Manager is faced with a multitude of “real world” challenges and opportunities. This fast-paced, results-oriented series focuses on the solutions to the questions above as well as other critical success elements for managing and leading a sales and service team. This two-day workshop is packaged full of checklists, job aids, case studies, examples, and “real world” situations.
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