Well-trained bankers who recognize and stop attempted illegal activity are the first line of defense in protecting a financial institution from fraudsters. Unfortunately, new account personnel are too often trained "on the job," which results in an environment of potential vulnerability and unnecessary losses for the bank. Additionally, with constant new regulations, ongoing training is paramount to maintain diligence and update processes and procedures. This program is the most comprehensive seminar on deposit accounts in the state, and answers many of the complicated questions customers and employees ask. The 200+ page detailed manual, included in the registration and customized to Arkansas state law, has become known as an invaluable resource for banks across the state. These workshops are highly interactive. Come prepared to get your questions answered!