Certificates:
Bank Service Provider Certificate
For employees of companies that provide products and services to the banking industry, and who need a broad understanding of the banking business and the institutions they will be selling to and servicing.
Bank Teller Certificate
Addresses the expanding role of bank tellers today by combining core cash handling courses with enhanced product knowledge and interpersonal skill development.
Branch Manager Certificate
Prepares individuals to manage a banking office by covering banking essentials, sales management, people management and business management skills.
Certificate in BSA/AML Compliance
The ABA Certificate in BSA and AML Compliance will help financial crimes professionals improve their ability to detect and prevent suspicious and criminal activity by providing an overview of the types of criminal behavior commonly used against banks, and in-depth training on the applicable U.S. laws and regulations governing money-laundering.
Certificate in Business and Commercial Lending
The ABA Certificate in Business and Commercial Lending focuses on financial statement analysis and commercial lending, will familiarize lenders with both audited and unaudited statements, and fill any gaps in your understanding of credit analysis and underwriting.
Certificate in Deposit Compliance
Earning the ABA Certificate in Deposit Compliance demonstrates to bank management and examiners your thorough grounding in key deposit regulations, and ability to identify and respond to compliance requirements.
Certificate in Fraud Prevention
The ABA Certificate in Fraud Prevention is an excellent refresher for experienced financial crimes professionals who wish to take the Certified AML and Fraud Professional (CAFP) exam, and may be required for those individuals with less than five years' experience in the field.
Certificate in Lending Compliance
Provides a thorough grounding in key lending regulations, and the ability to identify and respond to compliance requirements.
Certificate in Commercial Lending
Focuses on financial statement analysis and commercial lending to familiarize lenders with both audited and unaudited statements, and fill any gaps in the understanding of credit analysis and underwriting.
Customer Service Representative Certificate
Builds the skills needed to conduct basic banking transactions, cross-sell bank products and services, and resolve customer problems with knowledge of pertinent bank policies and procedures.
Personal Banker Certificate
Provides a blend of banking knowledge and skills for Personal Bankers to enable them to provide full-service banking to customers.
Small Business Banker Certificate
For branch managers and branch-based small business bankers who need the skills to build a relationship-centric sales approach and engage business customers.
Supervisor Certificate
Prepares new and aspiring supervisors for their emerging responsibilities with a combination of courses on leadership and managerial skills and by offering insights into proven supervisory approaches.
Team Leader Certificate
Helps individuals develop the necessary skills to effectively lead and manage teams to collaborate in order to meet common objectives and achieve specific results.
Universal Banker Certificate
Provides core knowledge and skills for the newest and fastest growing role in retail banking, and prepares Universal Bankers to cater to a changing customer mindset by being the single point of contact for walk-in customers.
Residential Mortgage Lender Certificate
The ABA Residential Mortgage Lender Certificate provides a solid understanding of banking, credit analysis, and legal principles that support the mortgage process.