ELS Spotlight With Brad Miller
Brad Miller is SVP, IT/Product Delivery for Legacy National Bank in Springdale, Arkansas. He handles management of IT systems, product evaluations, and new implementations.
What is the most important leadership lesson that you’ve learned?
The most important lesson I have learned has to be about empowering your people around their strengths and holding them accountable. Most employees want to work hard and do good work when they have a connection to the work. Placing people in roles that best fit their strengths and passions and giving them the freedom to complete their roles in their own way, often brings out the best in a team. Along with this freedom, people want accountability. They want to know that what they are doing is correct and that they are bringing value to the business, as well as when they need to change course and try a new direction.
How has leadership in changed in the past year?
I think leadership has had to adapt and search for new ways to connect with employees. They have had to find ways to keep employees engaged in not only daily duties, but also in the culture of the business. Leaders are finding new ways to communicate with employees and let them know that they are still a part of a team and that you are there for them, even when they are sitting at home every day, instead of in the office next to you.