Client Services Rep – Little Rock

Posted: May 31, 2023

Summary:  To ensure timely and accurate processing of customer calls, inquiries and complaints, act as liaison between the respondent banks and FNBB’s Operations Division, Federal Reserve Bank and any other Correspondents and participate in bank related activities. Serve respondent bank customers by conducting a variety of tasks related to products and services offered by FNBB, open new accounts, research and resolve problems. 

This person must conduct themselves in a professional manner to build and maintain the trust and respect of customers, both internal and external. All employees of FNBB are expected to conduct business in a courteous, friendly, professional manner and their behavior should at all times be above reproach. Telephone etiquette should be above reproach at all times. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Communicate with customers in order to identify areas of need.
• Assist customers with requests or complaints, research and resolve account issues.
• Acts as liaison between the respondent bank and the Federal Reserve Bank and other Correspondent banks.
• Handle inquiries from other departments and offices of FNBB.
• Assist respondent banks with reconcilement items.
• Call banks concerning overdrawn accounts.
• Create cases in Salesforce for all conversations and emails with customers.
• Provide Netlink training to respondent bank's staff.
• Relieve front desk as needed.
• User management in NetLink and RSA token system.
• Continuing education of banking industry rules and regulations.
• Maintain a thorough understanding of all bank services and identify opportunities for new business.
• Contributes ideas and information for the development of education materials to be used for training of services.
•  Other as assigned.

DESIRED KNOWLEDGE, SKILLS AND EXPERIENCE:

• Knowledge of customer relationship management systems (specifically SalesForce).
•  Experience handling large volumes of customer calls.
• Experience using Microsoft Word

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Interested candidates please apply at: https://www.bankers-bank.com/careers/available-positions/

EVP, Chief Retail Officer/Security Officer

Posted: May 16, 2023
Department: Retail Banking
Report To: President and CEO

Description:  Responsible for the overall administrative effectiveness for the Branch Retail Network of Eagle Bank.  Responsibility includes the overall sales performance and skills development of all retail employees. Responsible for all functions of training and enforcing of Policies and Procedures to the Retail staff, while ensuring that excellent customer service is provided. Responsibility for enforcing and training all Banking Regulations to the Retail, Security Officer for the bank.  Must reinforce all security measures throughout the bank.

• Responsible for training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.
• Monitor employee activities, assist with problems, and act when necessary to ensure work quality standards and planning schedules are maintained.
• Handle overall HR-related issues for Retail network related to staffing, including hiring.
• Perform general management duties, exercising usual authority concerning staff, performance appraisals, promotions, and terminations.
• Responsible for overall effectiveness for bank Retail network including adherence to policy changes and procedures, including monitoring NSF/OD accounts and refunds, cash items, closed account procedures, outages, and losses.
• Ensure customer service levels exceed expectations.
• Has impact on budgeting, controlling costs, planning, scheduling, and procedural change.
• Responsible for physical building concerns and coordinating any improvements with appropriate vendors.
• Responsible for approval of invoices as pertains to the branches.
• Responsible for writing and revising policies and procedures as needed to present to Executive Management
• May be responsible for Special Projects as assigned by Executive Management
• Must have knowledge of security policy and procedures including security systems, disaster recovery and business continuity and other banking regulations, as the responsibility for training the entire bank is a primary function of this position.
• Must stay current on all Regulation changes to enforce.
• Responsible for the coordination of all after hours calls through the Security Monitoring System
• Responsible for all Vendor relationships within Retail bank, to include new and renewals of bank contracts and agreement execution. 
• Responsible for the announcements for the Inclement Weather Plan for the Bank
• Active in committees as assigned by Management such as the IT, Marketing, Rate, Executive Management,  Compliance Committee and Disaster Recovery
• Security Contact for the Bank.
• Manage the Retail bank marketing annual budget.
• Maintain working relationship and partnership with Bank Secrecy Act Department.
• Perform various activities to backup and maintain the flow of work in the Retail Department when necessary.
• All other duties as assigned.

Qualifications, Duties and Technical Skills:

• Bachelor’s Degree or equivalent education and experience
• 5+ years relevant branch or financial services experience
• Thorough knowledge in platform and teller operations
• Thorough knowledge of security policy, procedures, and systems
• Effective customer and public relation skills
• Effective leadership, management, coaching, presentation, and training skills
• Excellent customer service skills
• Excellent oral and written communication skills

This job description is not intended to be all inclusive and there may be additional duties and responsibilities assigned, as well as modified to meet the organizations needs as they occur.  This job description does not constitute an employment contract and this position is an “At-Will” employment position.

Interested candidates please apply at: Careers - Eagle Bank & Trust

Credit Administration Manager

Posted: May 16, 2023
Department: Credit Department
Report To: Chief Lending Officer

Description:  This is a full-time position that reports directly to the President/CEO with duties as follows:  Effectively manage credit administration department and personnel to ensure that all aspects of loan operations are performed efficiently, timely and accurately.  Assist President, commercial and consumer loan officers, loan assistants, credit administration assistants, other professionals and loan customers, attend management meetings, attend loan compliance and documentation seminars, attend Laser Pro and Horizon workshops and user meetings, train new loan assistants and other loan personnel, make corrections and update information in Horizon system, prepare loan payments and payoffs, create loan documents, prepare forms for charge offs, non-accruals and grade changes to loans, update rate sheet, review and okay statements for services, handle bankruptcy filings, responsible for entering information in E-Oscar for accurate credit reporting, order supplies and forms, gather, prepare and maintain information for exams, verify loan reconciliation daily, prepares loan committee minutes weekly, prepare Loan Board Reports monthly, verify and submit HMDA LAR annually, back up for full-time and part-time Credit Administration Assistants.

QUALIFICATIONS:

• Minimum three years loan operations and management experience.
• Extensive knowledge of proper loan documentation and federal and state regulations. 
• Ability to effectively manage job duties, operations, and personnel.
• Ability to communicate effectively with management, loan officers, loan assistants, and other personnel.
• Ability to work efficiently with minimal supervision.
• Ability to use personal computer and keyboard, scanner, 10-key calculator, copier, fax and other office machines.
• Efficient in word and excel.

DUTIES:

• Assist President with all loan issues.
• Assist commercial and consumer loan officers, loan assistants and credit administration assistants with questions and problems relating to compliance, regulations, documentation, policy, and procedures.
• Assist and provide information to title companies, appraisers and other professionals.
• Assist loan customers with information and problems.
• Attend management meetings and participate in decision-making of processes and procedures.
• Attend loan documentation and compliance seminars. 
• Attend Horizon and Laser Pro Lending workshops and users meetings.
• Train new loan personnel on policies, procedures, and documentation.
• Implement changes to procedures and documentation for compliance and regulation changes and provide training for loan personnel to keep abreast of these changes. 
• Make corrections and update loan information in Horizon system. 
• Prepare loan payment and payoff tickets.
• Create loan documents in Laser Pro Lending as needed.
• Prepare forms to document changes to loans, such as non-accrual, charge offs, and grade changes, maintenance Horizon for these changes and maintain files.
• Update and maintain loan rate sheet and make changes in Horizon and Laser Pro Lending.
• Review statements for Trans Union, Federal Flood, Arcana Insurance and NCP and approve to be paid.
• Handle Bankruptcy filings.
• Research, update, and correct information online in E-Oscar for accurate credit reporting.
• Order supplies and forms, such as file folders, tabs, loan applications, etc.
• Gather, prepare, and maintain information and files for exams.
• Administrator for Trans Union and Arkansas Secretary of State UCC’s.
• Verify loan reconciliation daily.
• Serve as Loan Committee Secretary and prepare minutes for weekly Loan Committee Meeting.
• Prepare Loan Board Reports monthly.
• Prepare credit life report monthly as needed and forward to Arkansas Bankers Life Insurance and maintain insurance licenses and renewals.
• Verify and submit HMDA LAR annually.
• Work extended hours when necessary to complete time-sensitive assignments or projects or prepare for upcoming exams.
• Typing, standing, lifting boxes/files, extended reaching, etc.
• All other duties as assigned by Chief Lending Officer. 
•  

REASONABLE ACCOMODATIONS STATEMENT

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodation(s) may be made to enable qualified individuals to perform the essential job functions.
  Interested candidates please apply at: Careers - Eagle Bank & Trust

Consumer & Commercial Lending Trainer, Sr

Posted: May 5, 2023
Location: Region with a Centennial Bank branch location
Description: At Centennial Bank, we strive to give our customers and communities the best we have to offer. We pour our energy and our hearts into maintaining a culture that inspires each person to be their very best and we look for only the best people who share our passion for service. We are searching for an experienced Consumer & Commercial Lending Trainer. The Trainer develops and conducts training for lending personnel in the bank; on various processes, procedures, policies, and applicable State and Federal regulations. The ideal candidate has five or more years of lending and applied knowledge of loan programs, four year college degree and two or more years of training or training related experience. The Consumer & Commercial Lending Trainer will exhibit leadership and project a positive and professional image at all times, must be self-motivated with excellent communication skills. The Trainer must be able to travel up to 50% of the time and have reliable transportation.

For more information and to apply online go to our website at: https://www.my100bank.com/careers/.

Universal Banker *$1500 New Hire Sign-on Bonus*

Posted: March 29, 2023
Location: Little Rock
Description: First Service Bank, named in Arkansas Best Places to Work in 2020, 2021, & 2022, is now accepting applications for a full-time Universal Banker in Little Rock, Arkansas. This is an excellent opportunity for individuals who enjoy providing superior customer service and would like to work with a professional team in a dynamic and growing banking environment.

• High School diploma or equivalent, good math skills, proficient computer skills, skilled communicator, detail-oriented, excellent organizational skills, ability to multi-task & meet deadlines simultaneously, along with a talent for serving the public are all required.
• Previous cash handling experience is preferred, but not required.
• Previous banking experience is preferred, but not required.
• Must be available to work opening and/or closing hours Mondays through Fridays.
• It is preferred that applicants live within 20 miles of Little Rock or be willing to relocate.

This position offers a first-in-class, comprehensive benefits package. Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurance costs less than $60.00 per month. To learn more about our benefits, go to: https://www.firstservicebank.com/about/careers

First Service Bank is an Equal Opportunity Employer without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Universal Banker *$1500 New Hire Sign-on Bonus*

Posted: March 29, 2023
Location: Little Rock
Description: First Service Bank, named in Arkansas Best Places to Work in 2020, 2021, & 2022, is now accepting applications for a full-time Universal Banker in Little Rock, Arkansas. This is an excellent opportunity for individuals who enjoy providing superior customer service and would like to work with a professional team in a dynamic and growing banking environment.

• High School diploma or equivalent, good math skills, proficient computer skills, skilled communicator, detail-oriented, excellent organizational skills, ability to multi-task & meet deadlines simultaneously, along with a talent for serving the public are all required.
• Previous cash handling experience is preferred, but not required.
• Previous banking experience is preferred, but not required.
• Must be available to work opening and/or closing hours Mondays through Fridays.
• It is preferred that applicants live within 20 miles of Little Rock or be willing to relocate.

This position offers a first-in-class, comprehensive benefits package. Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurance costs less than $60.00 per month. To learn more about our benefits, go to: https://www.firstservicebank.com/about/careers

First Service Bank is an Equal Opportunity Employer without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Customer Care Specialist *$1500 New Hire Sign-on Bonus*

Posted: March 29, 2023
Location: Greenbrier
Description: First Service Bank, named in Arkansas Best Places to Work in 2020, 2021, and 2022 is now accepting applications for a part-time Video Teller Customer Care Specialist in Greenbrier, Arkansas. This is an excellent opportunity for individuals who enjoy providing superior customer service and would like to work with a professional team in a dynamic and growing banking environment.

• High School diploma or equivalent, six months or more of providing excellent customer service experience in a business-related environment, outstanding communication skills, including verbal,
  written, and face-to-face interactions, professional appearance, experienced with computers and
  technology, detail-oriented, and excellent organizational skills are all required.
• Prior banking and sales experience preferred, but not required.
• Must be available to work part-time Mondays through Fridays between 7 a.m. and 9 p.m. and
  Saturdays 8 a.m. – 12:30 p.m.
• It is preferred that applicants live within 20 miles of Greenbrier or be willing to
  relocate.
  
  

To see the list of benefits offered, go to: https://firstservicebank.com/about/careers

First Service Bank is an Equal Opportunity Employer without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Government Guaranteed Loan Specialist *$1,500 New Hire Sign-on Bonus*

Posted: March 29, 2023
Location: Communities with First Service Bank branch locations
Description: First Service Bank, named in Arkansas Best Places to Work in 2020, 2021, and 2022 is now accepting applications for a full-time Government Guaranteed Loan Specialist. Applicants from Arkansas communities in or near any First Service Bank branch location are invited to apply. The candidate selected will work at the closest First Service Bank branch to their residence. It is preferred that applicants live within 30 miles of your nearest First Service Bank location. Click here for a listing of our branch locations. This is an excellent opportunity for individuals who enjoy providing superior customer service and would like to work with a professional team in a dynamic and growing banking environment.

Required Knowledge & Experience

• Previous loan documentation experience for a bank or credit union, related industry
  experience, preferred, but not required
• Must be computer literate with a high proficiency in MS Word and Excel
• Working knowledge of web-based technology

Skills and Abilities

•  Strong analytical and problem-solving skills
• Excellent communication skills, both verbally and in writing
• Strong organizational skills
• Detail-oriented
• Excellent time management skills and the ability to handle multiple tasks simultaneously
• Good typing skills
• Service-oriented skill set
• Professional appearance, dress, and attitude
• Ability to thrive in a team environment
• Ability to operate related computer applications and other business equipment including: copy machine, telephone, and computer
• Ability to operate a motor vehicle to attend off-site meetings, trainings, as needed
• Must be able to speak, read, and write English

Education / Certification

• High School diploma or GED required
• College degree in related field preferred
• Must be available to work full-time Mondays through Fridays.
• This position offers a comprehensive, robust benefits package. To see the list of benefits offered, go to: https://firstservicebank.com/about/careers
  
  

First Service Bank is an Equal Opportunity Employer without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Loan Processor *$1,500 New Hire Sign-on Bonus*

Posted: March 29, 2023
Location: Greenbrier
Description: First Service Bank, named in Arkansas Best Places to Work in 2020, 2021, and 2022 is now accepting applications for a full-time Loan Processor at our Greenbrier, Arkansas corporate office. This is an excellent opportunity for individuals who enjoy providing superior customer service and would like to work with a professional team in a dynamic and growing banking environment.

Required Knowledge & Experience

• Previous loan documentation experience for a bank or credit union, related industry experience, preferred, but not required
• Must be computer literate with a high proficiency in MS Word and Excel
• Working knowledge of web-based technology

Skills and Abilities

• Strong analytical and problem-solving skills
• Excellent communication skills, both verbally and in writing
• Strong organizational skills
• Detail-oriented
• Excellent time management skills and the ability to handle multiple tasks simultaneously
• Good typing skills
• Service-oriented skill set
• Professional appearance, dress, and attitude
• Ability to operate related computer applications and other business equipment including: copy machine, telephone, and computer
• Ability to operate a motor vehicle to attend off-site meetings, trainings, as needed
• Must be able to speak, read, and write English

Education/Certification

• High School diploma or GED required
• College degree in related field preferred

Must be available to work full-time Mondays through Fridays on-site.

This position offers a comprehensive, robust benefits package. To see the list of benefits offered, go to: https://firstservicebank.com/about/careers

First Service Bank is an Equal Opportunity Employer without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic
information.

Chief Operating Officer

Posted: December 27, 2022
Location: Flexibility to work from the headquarters in Ash Flat, AR or the Jonesboro, AR branch
Description: FNBC Bank is seeking a Chief Operating Officer (COO) responsible for planning, organizing, and directing operational objectives for FNBC Bank. The COO will assist in the development and implementation of strategic long-term goals and practice fiscally responsible decisions. The COO will also evaluate the results of overall operations regularly and recommend and implement strategies for improvement and growth. This is a fantastic opportunity for the right person to play an integral role in our Bank’s growth and success, and to participate meaningfully in the value it creates in the community.

FNBC Bank offers competitive pay and benefits. For full job description and to apply, Click Here.

Commerical Loan Officer III

Posted: November 2, 2022
Location: Jonesboro
Description: Southern Bancorp is seeking a Commercial Loan Officer III. This position manages a variety of commercial loans in compliance with bank loan policy and regulatory requirements. This position also develops new customer relationships and maintains a positive presence in the local community. This position may supervise loan assistant(s) and/or junior commercial officer(s) .

Responsibilities:

• Maintain a thorough understanding of the loan policy and procedure statement and comply with all provisions. 
• Assist commercial loan customers with the loan application process and ensure the confidentiality of all information provided by applicants. 
• Perform thorough analysis of proposed loan feasibility by analyzing customer’s financial records, cash flow, collateral valuation and credit history. Understand and document the specific purposes of the loan, the source and plan of repayment, and all back-up sources of repayment. 
• Decline or approve loan requests based on sound analysis and bank loan policy. 
• Prepare detailed and organized loan proposals/credit memorandums for all loan approvals. Communicate with customer for additional information as necessary and when loan decisions are final. 
• Make loan referrals to Southern affiliates when appropriate. 
• Complete loan set up sheet for loan documentation staff and assist in obtaining necessary documentation for loan closing. 
• Review and approve loan closing papers. 
• Achieve and maintain required loan portfolio balance and yield as directed by Senior Management. 
• Service loans as needed including making site visits to loan customers to periodically evaluate collateral, checking floor plan loan inventory, and reviewing loan agreement covenants to verify borrower compliance. Monitor loans for credit risk changes and manage past due loan payments, including pursuing collection of past due and charged off loans. 
• Review NSF list and approve customer overdrafts. 
• Review and approve general ledger entries. 
• Supervise loan assistant and/or junior commercial loan officers. 
• Develop new business, maintain professional network, and establish favorable presence in local community by participating in civic organizations and community activities. 
• Participate in a team effort to cross-sell bank and affiliate products and services. 
• Perform any other related duties as assigned.

Education, Experience, and Skill Requirements:

• Bachelor's degree in business, accounting, finance or related field or equivalent combination of education and banking experience is required or equivalent combination  of related education and experience
• Six years of commercial lending experience including developing and maintaining loan portfolio. 
• Knowledge of regulatory requirements governing commercial lending. 
• Demonstrated proficiency in banking compliance issues is required. 
• Demonstrated proficiency in real estate and new construction lending is required. 
• Ability to effectively communicate with employees and customers. 
• Ability to achieve loan portfolio goals, establish business relationships and maintain client satisfaction.
• Regularly required to sit, to talk, and to hear. Must occasionally stand and walk; reach with hands and arms; stoop, kneel, or crouch. Specific vision abilities required by this job include close and color vision. May be required to lift or move up to 5 pounds occasionally.

Trust Operations Manager

Posted: September 15, 2022
Location: Fayetteville or Mountain Home
Description: Farmers & Merchants bank is seeking a motivated individual to fill the role of Trust Operations Manager. In conjunction with the Chief Wealth Management Officer, the Trust Operations Manager is responsible for the operational functions and personnel for the Trust Division of the Bank. Also responsible on a daily basis for the operational procedures, policies, fee schedules, trust accounting and trust software program and other division tools and equipment.

Farmers & Merchants Bank offers competitive pay and benefits. For more information or to apply for this job, please visit www.mebanking.com.

Audit & Compliance & CRA Officer *$1,500 New Hire Sign-on Bonus*

Posted: September 13, 2022
Location: Greenbrier
Description: First Service Bank, award winner of Arkansas Best Places to Work in 2020, 2021, & 2022, is now accepting applications for a full-time Audit & Compliance & CRA Officer to work at our Greenbrier, AR corporate headquarters.

The Audit and Compliance Officer position is responsible for managing the Audit and Compliance department; providing operational support to all bank staff in regards to laws and regulations; maintaining the Bank's Compliance Management Program to ensure conformity and adherence with all applicable state and federal laws, rules, and regulations, reviewing and responding to complaints, and reviewing marketing materials and efforts. The Officer works closely with the bank regulators, external auditors, and other bank service providers and consultants to ensure the Bank’s compliance posture, policies, procedures and compliance management systems are aligned to protect and minimize the bank’s reputation, regulatory, and capital risk. Additionally, the position advises and trains banking staff on these compliance procedures and policy.

The compliance officer and supporting staff are responsible for Compliance Monitoring and Activities, coordinating and assisting in hosting internal training, tracking internal and external training, CRA and fair lending monitoring and tracking, committee leadership, maintenance of compliance management system and document storage, participating in new product development and providing guidance on advertising and marketing campaigns.

The Audit and Compliance department coordinates external audits and examinations, as well as conducts internal audits and reviews, maintains the Bank’s exception tracking system to ensure mitigation of all Board and Audit Committee directed risk, prepares and coordinates.

This is an excellent opportunity for individuals who would like to work with a professional team in a friendly banking environment.

This position offers a comprehensive, robust benefits package. Apply online for this position.

Credit Analyst

Posted: September 2, 2022
Location: Fayetteville
Description: First State Bank is hiring a Credit Analyst. This role is responsible for analyzing credit and financial reports to determine risk involved in lending money or extending credit. Scrutinizes financial data such as market share, income growth and management quality to decide if loans will be lucrative.

Essential Duties and Responsibilities:

• Complete credit analysis for new business loans and annual analysis for customers meeting guidelines.
• Analyze tax returns, credit data and financial statements to determine the degree of risk involved in extending credit or lending
• Compare liquidity, profitability and credit histories of individual or company being evaluated with similar establishments to determine risk.
• Generate financial ratios to evaluate customers’ financial status and assist in preparing presentations within the Abrigo system
• Preform quarterly stress test reports on concentrations within the loan portfolio.
• Complete credit analyses and summaries of loan requests and submit to loan committees for approval.
• Focus on continuous learning to keep up with an ever-changing market dynamic.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge: Bachelors degree is required. Experience in Accounting/Finance is preferred. Apply basic accounting principles in the interpretation of customer financial statements and basic understanding of tax returns. Effective analytical skills, business writing and professional communication skills. 1-2 years’ experience utilizing Microsoft Office Suite, Internet and related computer skills. Letter of Credit and other export credit security and knowledge (when applicable). Demonstrate effective Customer Services skills. Comfortable handling high volume of transactions and have the ability to adapt quickly and efficiently.

Interested candidates should send resumes to [email protected]om. First State Bank is an equal opportunity employer.

Bank Manager (bilingual required)

Posted: August 1, 2022
Location: Rogers
Description: Banco Sí, a division of Signature Bank of Arkansas, is looking for experienced bankers to join our downtown Rogers Team. Banco Sí –a first of its kind dedicated bilingual banking experience. We’re building something meaningful for the Hispanic and Latino community and you would have the opportunity to help build this from the ground floor up. Banking with Banco Sí is a curated banking experience within Signature Bank of Arkansas, meaning we are backed by the experience and financial standing of a well-established community bank. At Banco Sí, 100% of our staff is bilingual in Spanish and English.

The position of Bank Manager is responsible for management of the market locations retail function and for assisting with coordination of the entire market team. The Bank Manager will exhibit leadership and project a positive and professional image at all times while maintaining a flexible work schedule to ensure adequate retail coverage for the location.

Essential Duties & Responsibilities:

• Exhibit a sense of urgency to provide the finest of customer service at all times and in all forms of verbal and written communications.
• Manage the retail banking team and provide excellent communication to keep the retail team informed at all times.
• Complete all tasks on Branch Monthly Checklist & Completing form.
• Handle all of the day to day issues at the location.
• Coach and develop the system skills, sales, and customer service skills of retail team members.
• Work the Daily Branch Recon Reports.
• Review Daily OD Report and contact customers regarding overdrafts.
• Responsible for O/D Occurrence Report
• Meet and greet customers; make it a priority to meet new customers being served at the market location.
• Responsible for working directly with Senior Retail Banker to ensure controls of operational activities along with standard procedures and practices are followed and maintained.
• Assist customers and team members with resolution of issues or complaints.
• Sell and setup all types of deposit accounts and related services; process all necessary paperwork.
• Maintain compliance with BSA and other regulations; comply with bank policies and procedures.
• Exercise diligence against potential fraud risks; maintain appropriate cash levels.
• Maintain contact with locations high balance customers to ensure a high level of customer satisfaction.
• Oversee locations Safe Deposit function; ensure the accuracy of all records.
• Make sure the locations security-related procedures are completed to include scheduled testing of alarms and cameras.
• Perform paying and receiving functions as needed.
• Maintain clean, neat, and professional appearance of banking location.
• Perform all other tasks requested as they relate to the Bank and its functions.

Banco Sí is committed to the principles of Equal Employment Opportunity for all persons regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, veteran or any other status protected by federal, state or local law. Team member recruiting, hiring, training, compensation, benefits, promotions, on-the-job treatment and all other terms and conditions of employment are administered in accordance with this commitment. For more information and/or to apply please visit our career site at www.signature.bank/careers.

Commercial Lender (bilingual required)

Posted: August 1, 2022
Location: Rogers
Description: Banco Sí, a division of Signature Bank of Arkansas, is looking for experienced bankers to join our downtown Rogers Team. Banco Sí –a first of its kind dedicated bilingual banking experience. We’re building something meaningful for the Hispanic and Latino community and you would have the opportunity to help build this from the ground floor up. Banking with Banco Sí is a curated banking experience within Signature Bank of Arkansas, meaning we are backed by the experience and financial standing of a well-established community bank. At Banco Sí, 100% of our staff is bilingual in Spanish and English.

The Commercial Lender position is responsible for growth of a loan portfolio with strong asset quality by using sound underwriting practices and conforming to bank policy and regulatory guidelines. This position will maintain a presence in the community through volunteer activities while actively promoting all bank products and services to fulfill customers banking needs.

Essential Duties & Responsibilities:

• Exhibit a sense of urgency to provide the finest customer service at all times and in all forms of verbal and written communication.
• Grow current loan portfolio and customer base by adding new clients and maintaining a small to medium pipeline of new business while maintaining strong asset quality.
• Understand the Banks Loan Policy Manual and stay current with changes.
• Make timely and sound loan decision; keep charge-offs at a minimum level.
• Work closely with Loan Coordinator and the lending team.
• Work past dues, understand and clear technical exceptions, and work renewals in a timely manner.
• Prepare and present loans to the Executive Loan and Directors Loan Committee.
• Recognize cross-sell opportunities outside of own product specialty and refer to correct Banker to fulfill all of customers banking needs.
• Understand involvement in the community and being to produce business and recognition through good community work.
• Perform all other tasks requested as they relate to the Bank and its functions.

Banco Sí is committed to the principles of Equal Employment Opportunity for all persons regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, veteran or any other status protected by federal, state or local law. Team member recruiting, hiring, training, compensation, benefits, promotions, on-the-job treatment and all other terms and conditions of employment are administered in accordance with this commitment. For more information and/or to apply please visit our career site at www.signature.bank/careers.

Mortgage Lender (bilingual required)

Posted: August 1, 2022
Location: Rogers
Description: Banco Sí, a division of Signature Bank of Arkansas, is looking for experienced bankers to join our downtown Rogers Team. Banco Sí –a first of its kind dedicated bilingual banking experience. We’re building something meaningful for the Hispanic and Latino community and you would have the opportunity to help build this from the ground floor up. Banking with Banco Sí is a curated banking experience within Signature Bank of Arkansas, meaning we are backed by the experience and financial standing of a well-established community bank. At Banco Sí, 100% of our staff is bilingual in Spanish and English.

The Mortgage Lender position is responsible for actively originating real estate mortgage loans for the secondary market. This individual must use sound underwriting practices and conform to bank policy and regulatory guidelines. This position will maintain a presence in the community through volunteer activities and actively seek realtor and builder referrals and relationships. The Mortgage Lender will also actively promote all bank products and services to fulfill customers banking needs.

Essential Duties & Responsibilities:

• Exhibit a sense of urgency to provide the finest of customer service at all times and in all forms of verbal and written communications.
• Actively originate secondary market loans.
• Take ownership in each loan by overseeing the entire mortgage loan process while keeping the customer informed of the proceedings.
• Be knowledgeable in secondary market guidelines and all secondary market loan products we offer. Must be able to advise applicants on which loan option is best suited for their needs.
• Actively promote and cross-sell all bank products and services; refer to proper product specialists to fulfill customers banking needs.
• Be active in the community by participating in civic clubs and/or being involved in community events and realtor/builder organizations.
• Assist mortgage operations staff with clearing any investor purchase conditions on their originated loans.
• Must be disposed to working independently and jointly with loan processors and underwriting in a team environment.
• Responsible for processing any adverse action files in a timely manner and monitoring their pipeline for loans requiring action.
• Assist Market President with department marketing ideas and implementation.
• Perform all other tasks requested as they relate to the Bank and its functions.

Banco Sí is committed to the principles of Equal Employment Opportunity for all persons regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, veteran or any other status protected by federal, state or local law. Team member recruiting, hiring, training, compensation, benefits, promotions, on-the-job treatment and all other terms and conditions of employment are administered in accordance with this commitment. For more information and/or to apply please visit our career site at www.signature.bank/careers.

Loan Processor

Posted: August 1, 2022
Location: Fayetteville
Description: At Signature Bank of Arkansas, we are committed to delivering memorable service beyond the customer’s expectation, to include both external and internal customers. We consistently demonstrate our values through teamwork, open communication, integrity, honesty and respect for others. Additionally, we will maintain a professional appearance through dress, conduct and an orderly work area. A successful team member will possess these qualities and be enthusiastic, professional and of high ethics. They will embrace our Mission, Vision and Values and actively contribute to our success.

The Loan Processor will work with Lenders and Loan Coordinators to ensure proper preparation of documents for loan closings. This will include reviewing all documentation prior to closing to ensure compliance with regulatory and loan policy requirements.

Essential Duties, Responsibilities, & Expectations:

• Exhibit a sense of urgency to provide the finest of customer service at all times and in all forms of verbal and written communications.
• Receive and review all loan files ensuring the loan meets all regulatory and loan policy requirements.
• Accurately prepare and process loan documentation for all in-house loans, renewals, and denials.
• Remote print loan documents to branch locations for loan closings.
• Maintain loan closing log.
• Coordinate loan closings with lending staff.
• Perform all other tasks requested as they relate to the Bank and its functions.

Signature Bank of Arkansas is committed to the principles of Equal Employment Opportunity for all persons regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, veteran, or any other status protected by federal, state, or local law. Team member recruiting, hiring, training, compensation, benefits, promotions, on-the-job treatment, and all other terms and conditions of employment are administered in accordance with this commitment. For more information and/or to apply please visit our career site at www.signature.bank/careers.

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